Customer Technical Manager
Working with an industry leading supplier of fresh salads based in the UK, our client is a dynamic and customer focused business that pride themselves on delivering superb quality and outstanding service to all their customers. Due to continued on-going developments, there is now a vacancy for a major retail-facing Customer Technical Manager. The successful candidate will be part of the Technical team located in Kent.
The Job
To provide technical expertise and support across all business areas and particularly on allocated customers and products. Ensure consistent high standards of compliance to customer standards, specifications and relevant legislation. Develop and sustain productive relationships with key personnel within allocated customers and promote company capabilities. Support the development and delivery of the customer strategy.
The Person
- A self starter and a source of product expertise
- Enjoy working to high standards and getting things right.
- Passionate about challenge and debate in achieving excellence.
- Passionate about learning and identifying new opportunities.
- Happy to take responsibility for food safety and other issues that have implications on brand values.
- Dealing with crisis situations.
- Requirement to take key decisions in isolation.
- Balancing a hands on role, extensive periods away from office, managing/developing a customer and interacting with other colleagues.
- Handling a number of conflicting demands from different sources at the same time.
If you have the knowledge, determination and the necessary experience of dealing with one of the top 4 retailers and have an appetite to be part of a progressive business, call us today for more information.
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